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Shipping Policy

We have thousands of oil paintings in stock and if your oil paintings are in stock, your order will usually ship within one to two business days. If we temporarily do not have your oil paintings in stock, please allow between four to six weeks to have your oil paintings hand-painted by one of our artists, dried, and shipped to you.

Orders to Continental U.S. Destinations

Customers receive Free Shipping and Handling on all framed and/or unframed oil painting orders to be delivered to destinations within the continental United States (the lower 48 states) via UPS Ground, FedEx Ground, U.S. Postal Service Priority Mail, or common carrier (truck). Orders to be delivered to P.O. Boxes are shipped via U.S. Postal Service Priority Mail.

For large shipments by common carrier (truck) please note: It is the customer's responsibility to notify us if the customer will not be available to receive shipment. As a courtesy we will hold a customer's shipment for up to 180 days, without any additional storage or delivery charges if customer is unable to receive shipment for any reason. If customer's shipment has been made and we were not notified in writing in advance of the customer's inability to accept a shipment, re-delivery charges and/or storage fees imposed by the shipping company will be the customer's responsibility and must be paid prior to delivery. We kindly ask for your cooperation to ensure a smooth delivery.

Orders to Destinations Outside the Continental U.S. and International Destinations

Customers receive Free Shipping and Handling on all unframed oil painting orders to be delivered to destinations outside the continental United States. These orders are shipped via FedEx, UPS, or U.S. Postal Service Priority Mail.

For framed oil painting and/or mirror orders to be delivered to destinations outside the continental United States, Art Oyster will pay 50% of the shipping and handling charges. You may contact us prior to placing your order or we will contact you after your order is place to advise you of the exact amount of your 50% customer co-pay. Shipment of framed oil paintings and/or mirror orders to be delivered to destinations outside the continental United States (the lower 48 states) may have size limitations due to shipping carrier restrictions. International orders (all orders outside the United States) may be subject to custom fees and import duties and taxes of the country where the order is being shipped to. These charges are the recipient's responsibility. The recipient is the importer of record and must comply with all laws and regulations of the country where the order is being shipped to. Custom policies vary by country, so you should contact your local customs agency for more information.

If you need to receive your order faster, please contact us by phone from the U.S. or Canada at 1-888-988-9870 or from outside the U.S. or Canada at 001-561-488-8894. There is a charge for faster shipping methods (such as overnight or 2 day), which we can quote over the phone and accommodate whenever possible.

When your order is shipped, we will e-mail you a courier tracking number.